American Soldier says,
So here is a follow up post about my interview. I find it very disheartening and funny at the same time. I’ve changed a few things for obvious reasons.
AS,
Here’s the feedback I received. We felt that you would become easily
Frustrated with the position, since you have a QA background. From our
previous experience and your answers to some of the questions in the
interview, we felt that you would be frustrated with not being able to
“fix” the issues with the customers.
Ok this is where I raised an eyebrow and was like what the fuck? I use to make decisions that could of cost the lives of my men in war and she is saying I might get frustrated by not being able to fix an issue? Ok, what else.
The role of this position is customer service instead of correcting the issues.
I thought about this for a bit and I knew I said a few times that customer service was one of my strongest attributes about myself. In fact, being in the war taught me how to be very understanding and gave me the ability to work in diverse areas under very stressful conditions. Most times not being able to find resolution but did the best we could with what we had available. I had to live, breath and nearly die by fucking frustrating policies. Can anyone say R.O.E.?
We have hired 6 QA people for previous Sr. XX XX openings and only 1 remains. Most of these individuals left within the first 3 weeks, because the way of thinking is different between QA and XXXX support.
So I guess I would be like everyone else and just follow suit? I mean I guess all blacks are the same or all white people work the same right? Shit, all people who went to the University of Pooh Dunk all act the same right? Ever heard of giving a person a chance? I told her and it was displayed in my resume that I had a diverse background not only in QA but customer service! I made sure that I defined this in the interview, leaving no room for misinterpretation in my credentials and experience.
Hope this helps. Good luck in your job search!
XXXX XXXXX
Recruiter
XXXXXXX Inc
So that was that. I guess she felt I lacked a customer service bone in me or something. I had all the qualifications. I mean I went through 2 phone screenings and if they didn’t think I had the background they wouldn’t of had me come in for a face to face. I knew I answered their questions with pristine responses. I had never felt so confident in an interview.
Honestly, I didn’t mention once that I was a soldier nor in the war until I went in for the interview. I think I experienced my first taste of discrimination against a War Veteran. Sucks because I really wanted this position. I am not one to play the discrimination card but really, I met with 4 people that day and if one of them was against the war or had a beef, why would they hire my sorry over qualified ass? Look I don’t expect people to just hand me a position. This is a position that I was/am very qualified for. I am not an asshole, irresponsible or lacking in the customer service field. If this indeed a case of a person disliking me because of my role in our nations defense then shame on them. Karma has a strange way of coming back and biting people in the ass. If I was otherwise not qualified then so be it, maybe I am tooting my own horn. I beg to differ though.
*shrugs*